1 hour ticket response
We are dedicated to offering a prompt and adequate reply to every tech support ticket submitted by a customer. Our experienced help desk team members will examine your question and will offer you the most effective solution. We offer a 1–hour response time guarantee for all tech support tickets. As a matter of fact, the average tech support ticket response time has proven to be twenty minutes.
An Outstanding Tech Support Service
Each member of our help desk team has several years of experience in the Linux shared web hosting sector and most of them have been with us for at least five years. They all are eager to answer all your inquiries in the most competent way possible.
An Easy–to–Navigate Help Center Section
To help you find a quick tip on how you can use a particular feature, we have implemented a truly user–friendly Help section in our Web Site Control Panel. You can search through a huge selection of web hosting account administration articles and website management articles, refer to the F.A.Q. section or check out our how–to video tutorials.