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Support


Context Help

If you get lost inside our Control Panel, the first thing you should do is press the Help button, which is visible on each and every page. A pop-up window will show up. It includes thorough info about all the actions that you can carry out on the page in question. Each pop-up menu opens on the same page so that you can swiftly return to your work.

Video Tutorials

We have a huge selection of instructional video clips clarifying how to use our web hosting Control Panel. They're designed for those of you who want to see how things are being done instead of only reading articles. Thus, everyone can quickly become familiar with our hosting Control Panel by simply watching our step-by-step instructional video clips.

F.A.Q.

If you can't find the answer you searching for, have a peek at our extensive Frequently Asked Questions database, which contains questions asked by real people and offers practical solutions. We regulary "revamp" our Frequently Asked Questions section with new questions & answers in order to embrace all the innovations and new additions to our system.

Ticketing System

If you still can't discover the solution you need in the Frequently Asked Questions database either, you can touch base with our great team of support engineers available 24-7 and ready to assist you with any query. Each trouble ticket you submit will be responded to within 60 minutes (the average response time being only twenty mins), so you won't have to wait a long time to get an answer to your question.

Contact Sales:

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 164770

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com