Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our client assistance crew is educated to fast address all our Linux shared web hosting users’ requests and support questions. Through our ticket system, it’s possible to post your inquiry and a support crew representative will, no doubt go back to you within maximum 60 minutes. In fact, practice has proved that the normal solution time is Twenty minutes.

  • Top quality support service

  • A Top–quality Support Service

  • Get in touch with us every time needed. Our team of professionals will be on the web for you 24x7x365 to react to all your requests and to take care of any problem that you may have. You will be able to submit a technical support ticket from your Web Site Control Panel or send us a message anytime. Furthermore, on business days, you can easily phone us or take advantage of the live chatting alternative.

  • Intuitive help center

  • An Intuitive Help Section

  • Our Control Panel boasts a detailed practical knowledge base that is integrated into all parts. In each area, you will find a Help button that will load for you a variety of step–by–step tutorials on how to employ a certain option or complete a certain action. Moreover, we have generated training video clips to enable you to get a better idea of the Control Panel’s interface.